Most organizations still confuse control with efficiency. They build oversight committees, sign-off layers, and approval chains in the name of “accountability.” But every redundant checkpoint is an invisible tax on trust.
The most efficient teams I’ve studied run on freedom metrics: clarity of purpose, access to information, and psychological safety. Teams build faster when they feel safe enough to question the blueprint. While we mustn’t skip governance—leaders can strive to design it so well that it disappears into flow.
As the next economy matures, time will reward the leaders who trade surveillance for structure and compliance for coherence.
What would your org’s performance look like if “freedom” replaced “friction” as your key efficiency indicator?
Zinga Hart 
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